First 60 Days Defect Warranty:
If your rod breaks in the first 60 days of ownership due to a defect we will replace the rod free of charge. Defects usually cause a failure the first one or two times of use and if that happens all you need to do is ship us the whole entire rod and all pieces of it in a disposable tube prepaid and insured to the address below, include a check for return shipping in the amount of $25 and we will ship you a replacement rod. The 60 days starts the day you purchase the rod and the rod must get to our facility within 60 days of the purchase date (no exceptions). If the rod is deemed to have been broken due to an accident misuse or neglect by the user the rod will still be eligible for the replacement policy seen below.
** NO WARRANTY WILL BE PROCESSED WITHOUT A RECEIPT OR AN AUTHENTIC DATED PROOF OF PURCHASE FROM AN AUTHORIZED DAN JAMES ROD COMPANY DEALER.
Limited 1 Year Warranty/replacement policy:
If your rod breaks after the first 60 days of ownership simply cut the 6″ section of the rod showing which model it is (shown below) and place it along with the check for the warranty fee of $60 and return shipping in a padded envelope. Mail it to the address below. When using this claim we do not care how the rod broke it is a no questions asked policy. Even if you accidentally break it yourself we will still cover it as long as the warranty fee and return shipping is paid. Most rods are broken due to inadvertently getting damaged somehow, being high sticked or neglect. We will not replace the rod unless the warranty fee and return shipping is paid. This warranty does not cover fire, theft, loss, intentional breakage, modification or customization of the finished rod. Colors and components may vary between original and replacement.
Warranty Fee $60 plus shipping. Calusa Custom Rods 110 SW 21st St, Cape Coral, FL 33991